Agency Conduct: No CDCU employee, officer,
director, contractor, volunteer, or agent shall undertake any action that might
result in, or create the appearance of, administering services for personal or
private gain, providing preferential treatment for any person or organization,
or engaging in conduct that would compromise CDCU’s compliance with federal
regulations or our commitment to serving the best interests of our clients.
Agency
Relationship/ Release of Information: CDCU has financial affiliations with a variety of sources, including
congressionally appropriated funds through the Department of Housing and Urban
Development (HUD), NeighborWorks, Housing Partnership Network,
the United States
Treasury, local municipalities, and banks, as well as other public and private organizations including
foundations and individuals. CDCU currently receives financial compensation for
clients that participate in Framework’s online Homeownership Education
course. The client
hereby grants permission for CDCU to share
the Client’s personal information with the aforementioned as applicable for
tracking and reporting purposes. As a housing counseling program participant,
you are not obligated to use the products and services of CDCU or our partners.
Alternative
Services, Programs, and Products & Client Freedom of Choice: In the interest of full disclosure, CDCU also provides the following services: Home Renovation Loan program, Down Payment Assistance programs, Mortgage Assistance programs, Home Sales programs,
and Real Estate Representation. As a housing counseling client, you are not
obligated to participate in any of these services. You are entitled to choose whatever services and/or
products best meet your needs.
Referrals and Community Resources: You will be provided
a community resource
list that outlines
regional services available to meet a variety of needs,
including utility assistance, food banks, and legal aid assistance, among
others. This list also identifies alternative agencies that provide services,
programs, or products identical to those offered by CDCU.
Errors
and Omissions and Disclaimer of Liability: I/we agree that CDCU, its employees, agents, and directors are not
liable for any claims and causes of actions arising from errors or omissions by
such parties, or related to my participation in CDCU counseling; and I hereby
release and waive all claims of action, liabilities, expenses (including
reasonable attorney’s fees) against CDCU and its affiliates/partners. I have
read this document, understand that I have given up substantial rights by
signing it, have signed it freely and without any inducement or assurance of
any nature, and intend it to be a complete and unconditional release
of all liability to the greatest extent
allowed by law. If any provision of this document
is unenforceable, it shall be
modified to the extent necessary to make the provision valid and binding, and
the remainder of this document shall remain enforceable to the full extent
allowed by law. Please note that representatives of CDCU do not provide tax or
legal advice and that you should consult your tax advisor or attorney for such guidance.
Quality Assurance: In order to assess
client satisfaction and in compliance with grant funding
requirements, CDCU or one of its partners, may contact you during or
after the completion of your housing counseling service. You may be requested
to complete a survey asking you to evaluate your client experience. Your survey
data may be confidentially shared with CDCU grantors such as HUD. By signing this Disclosure Statement I give CDCU authorization to share my information with HUD and other third parties, as applicable.